Website usability 101

I logged into HSBC internet banking today. In fact, I tried to log into HSBC internet banking today….

hsbc_safari_problems

The message reads:

Issues with Safari Browser 3.2.1

The latest Safari update from Apple which was released on Monday 15 December 2008, is affecting some customers. If you have downloaded the new version you may not be able to access Internet Banking.

We are working hard to resolve the problem.

You will be able to access Internet Banking by downloading Firefox.

When will companies start using proper, cross browser supported javascript and W3C compliant HTML?

I guess they do have one thing in their favour, they recommended firefox!

Posted in General Randomness

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